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Frequently Asked Questions (FAQs)

Do your blinds come with installation instructions?

Yes, all our custom blinds come with easy-to-follow installation guides. Whether you’re fitting roller, Venetian, vertical, honeycomb, or Plaswood blinds, you’ll receive step-by-step instructions to help you install them with confidence. You can also contact our support team for additional help.

How do I know if I should choose recess or face fix installation?

Recess fit means the blind sits inside your window frame, creating a neat, built-in look. Face fix means the blind is mounted on the wall above or outside the frame, covering the entire window. If your window has obstructions like burglar bars or handles, we recommend face fix. Our measurement guides explain both options in detail.

How long will it take to receive my custom blinds?

Production and fulfilment typically take 7 to 14 working days, depending on the product type. Once completed, shipping takes an additional 1 to 3 business days, nationwide across South Africa. We’ll send you tracking details as soon as your order is dispatched.

Can I clean the blinds easily?

Absolutely. Our blinds are made from durable, easy-to-clean materials. Fabric blinds can be lightly dusted or vacuumed, Plaswood and aluminium blinds can be wiped with a damp cloth, and wooden blinds should be cleaned with a soft dry cloth to protect the finish.